EML Conversion Deals

Purchase Related Important FAQs:

• When i get confirmation email after purchasing the software?

  After purchasing software, user must to wait for few minutes (approx 15-minutes). Our order processing unit is fully automated and normaly takes 4-5 minutes to deliver the confirmation email with full product download link and activation details-

  We strongly recommend to contact with our sales or support team, if you could not receive the license with mentioned above time frame. Our team will help you immediatly.

• Will my Card/Account automatically charged again in future?

  Absolutely NOT, We charged only once when user made the transaction and we never store any Card/Account related information.

• Is there any money back provision available?

  Yes, eSoftTools always offers 30 days money back guarantee for user satisfaction. If in any condition our software fails to complete their job then we will refund your money. For detailed information about refund policy kindly visit : Refund Policy.

• I tried to purchase software but my order declined why?

  We always recommend to provide correct details about your Card/Account to complete the order without any problem. But if you face the problem like "Credit Card Declined", It means the transaction process is declined by your bank.. For better resolution, contact to your bank to fix the problem.

• How to activate software?

  User can get the activation window by 3-ways..

  1) After installation completed, software opens-up auto and a dialog appears on your screen. The dialog has a button for "Activate Software", click on it and activate the software

  2) Click on the Help menu and click on "Activate Software" option

  3) Click on the "Activate" button from software toolbar

• I want to purchase bulk volume of license. What i do?

  We always offer big savings on bulk license purchasing. To grab this opportinuty, kindly contact to our sales/support team. They will help you instantly and quote you attractive pricing modal.