lotus-notes-file-does-not-exist

HCL Notes formally known as IBM Lotus Notes is the preferred email client for communication and used by most organizations and firms. HCL Notes provide highly advanced security features to manage secure email communication nowadays. As you know every program or application has own few types of errors, same as the HCL Notes also thrown some types of exceptional error messages on the different-different situation. Here I will show you one of the most critical errors encountered by Notes users- File Does Not Exist in Lotus Notes

lotus notes file does not exist

Whenever Notes users receive these error messages, it becomes to failed to access the data stored inside NSF files. In that case, you just need to isolate the Notes database completely. For the isolation of the NSF database, here I will show you some manual actions and the professional solutions for resolving the error “Lotus Notes File Does Not Exist”.

Here first we need to know why and how this error message thrown by the HCL Notes against the clean NSF database file-

Check below a few common situations for getting an error message-

1) A poor network connection may be thrown the error File Does Not Exist.

2) If the file is stored on any removable media and the device is not connected to the computer while accessing the file for opening by IBM Notes.

3) If the file accidentally deleted from the directory.

4) If the file renamed by the user.

Check below some technical reasons for throwing “Lotus Notes File Does Not Exist” in the Notes application.

1) While Accessing an Email in IBM Notes

2) When Archive Email in Lotus Notes

3) Opening the Lotus Notes after upgrading the application

4) When Open Email in a Local Replica

Instant & Quick Solution to Resolve NSF Error


To fix the error and access Notes database item quickly, download eSoftTools NSF to PST Converter Software and export the entire list of data file items into a fresh Outlook PST file.

1) While Accessing an Email in IBM Notes

The error “File Does Not Exist” mostly occurs when the NSF mail file busy with other activity by Notes application and the user consequently trying to access an email from the same mail file.

Reason for this Error

More than reasons are available for this error, such as-

  1. A poor network connection may throw the error File Does Not Exist.
  2. If the file is stored on any removable media and the device is not connected to the computer while accessing the file for opening by IBM Notes.

Solution

  • Establish a stable network connection and avoid the connection dropping while open the email file.
  • You must need to check whether your file is stored on any removable storage media and the media is properly connected with the local computer.

Here you need to be more careful about the location of the directory where the actual file stored.

2) When Archive Email in Lotus Notes

Email archiving for older emails or nonessential emails are very common for Lotus Notes users and it also helps to reduce the HCL Notes database file size. So some times during the archiving process, HCL Lotus Notes may produce the error message “NSF File does not exist” and when it comes, all the email archiving process terminated.

Reason for the Error

When the actual archive NSF file is not present on the document directory or the original name of the archive file is renamed.

Solutions

To fix the error, first, check whether the archive filename is renamed or missing from Lotus Notes. To do this follow these steps-

Go to File >> Database >> Properties >> Archive Settings

If you are not able to see the archive NSF file then it may be deleted from the actual location. In that case, you just need to create an NSF file in the same location.

3) Opening the Lotus Notes after upgrading the application

Reason for Error

Every software application gets their updates from manufacturers and the same Lotus Notes receives various updates time-to-time with some extra features. When Notes user wants to access the new features by upgrading the Notes Client application on a different user account, then he may receive the error message “NSF File does not exist”.

The Solutions-

Always install updates of HCL Lotus Notes on the same user account with which the previous version of HCL Lotus Notes installed and configured.

Once the update installation is finished, restart the HCL Notes Client application. And you see the error message is gone.

4) When Open Email in a Local Replica

Reason for Error

→ When Lotus Notes user trying to access email from a local replica in place of server copy, then he may receive the error from Notes Client application “NSF File does not exist”.

→ Accidental deletion of Lotus Notes Temporary Files (.DTF) also leans to generate the error message of the Lotus Notes File does not exist.

→  If your Antivirus interferes and deletes the Lotus Notes Temporary Files (.DTF).

The Solution

You need to follow the below steps to overcome the error –

  • Access the mail in server copy to see the effect
  • Close your Notes application, and reopen it. It may fix the error message.
  • Always exclude Notes Temporary Files (.DTF) from your Antivirus.

→ All the above mentioned help fix the error “Lotus Notes NSF File does not exist”

If the above steps would not help to fix the error, then you must try a professional solution for Lotus Notes database conversion.     

Think about transferring Lotus Notes Data to Outlook?

If the above steps would not help to fix the error, then the user may think to transfer emails, contacts, calendars, and other items from Lotus Notes to Outlook. The Notes NSF files can’t directly open in MS Outlook because MS Outlook supports to open PST file format. So the migration is necessary for Lotus Notes to Outlook PST by professional software. Here you can try eSoftTools Free NSF to PST Converter Software and the tool is 100% helpful for migration from HCL Lotus Notes to Outlook PST file with all email items with attachments, contacts, calendar, notes, tasks, journals, etc.

The tool NSF to PST Converter has more than unique features for Notes users to choose and avail excellent NSF to PST conversion. Email Filtering (Date-wise) is most helpful to convert only specific emails from certain dates.

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