Last updated on January 16th, 2024 at 01:14 pm


In this blog, I’ll brief the users on how to fix this error, which indicates a message “Network operation did not complete in a reasonable amount of time” error. This hinders the users while they are working in IBM Lotus Notes, we’ll discuss the possible workarounds to resolve it.


IBM Lotus Notes provides business collaboration functions such as calendars, journals, e-mails, tasks, To-do lists, file sharing, and contacts. It also facilitates the user by storing their efficient data in the mailbox. In Lotus Notes version 6.5, users can receive e-mails, but they cannot send them. Also, they frequently receive the error message, “Network operation did not complete in a reasonable amount of time; please retry”.

Methods to fix “Network operation did not complete in a reasonable amount of time”

The prime reason for prompting this error message is the instability of the connection. Internet and intranet should be browsed by the user, if there is an issue related to network connectivity, so firstly you have to resolve it. If your network connectivity is working properly and you can browse the intranet, then use the internet and follow these steps:

  1. First, ensure that the user has closed their server or local mail file.
  2. Then click on the option of File menu, choose Preferences, and then click on User Preferences
  3. It will display a window on the left-hand side, then click on ports
  4. Then in the communication ports list, click TCP/IP once
  5. You have to decrease the time-out value to 5 seconds if the user has already 60 seconds or more. Otherwise, increase the time-out value to 60 or 90 seconds.
  6. At last, click on OK.

Tips to resolve this error:

Tip#1: Users can manually activate/replicate the line, “Sending outgoing mail” (or a similarly named line) after opening the “Replicator” page in their notes client.

Tip#2: You have to check the “Mail” tab by opening your current “Location” in Notes client. If your mail file location is “On Server” then test it, or if it is displaying the “mail file location” then change it to “On Server” for testing. Then, inspect the “Send outgoing mail” field, It shows “directly to Internet”, change it to “through Domino server”.


In this blog, We have discussed the methods to resolve “Network operation did not complete in a reasonable amount of time” which is a frequent error in Lotus Notes. Manual methods may or may not be successful for the error, so in this case, I will recommend a reliable third-party tool to repair your NSF files which will help to avoid your data loss.

If you want to get the data in a different email client including Outlook, Thunderbird, Zoho Mail, Live Mail, etc then try a tool like eSoftTools NSF to PST Converter Software.

It is a tool that can convert all the elements of the mailbox into many file types including EML, PST, EMLX, HTML, MSG, vCard, MBOX, and ICS. Also, it can recover inaccessible mailbox data without any data loss. Each email is retained in its original layout. even the directory order remains consistent. You can give it a try for free in the form of a demo from the official website.

Read also: Trick to fix error- You are not authorized to access the database Lotus Notes

Post a comment